Transportation Manager

• Base Pay $95,000.00 - $ / Year
• Job Category Transportation
• Employee Type Full-Time
• Required Degree 4 Year Degree
• Manage Others No

Overview:

The Transportation Manager oversees the daily transportation operation, including dispatch, driver check-in/check-out, and route coverage. This role is responsible for supporting day-to-day operations, staffing, service levels, and communication between drivers, dispatch, and management teams to help ensure deliveries are completed safely and efficiently.

• Oversee the day-to-day transportation operation, including dispatch, driver check-in/check-out, and route coverage.
• Make sure deliveries are completed safely, on time, and according to company standards.
• Monitor staffing, schedules, labor hours, and overtime to support daily operational needs.
• Work with routing, warehouse, and dispatch teams to resolve operational and service issues.
• Handle driver concerns, delivery delays, customer issues, and other situations that come up during the shift.
• Follow up on service failures, delivery mistakes, customer complaints, credits, and returns.
• Provide support, direction, and coaching to drivers and transportation employees as needed.
• Assist with accident reviews, investigations, and documentation related to operational incidents.
• Ensure employees follow company policies, safety procedures, and DOT regulations.
• Maintain communication with drivers, dispatch, supervisors, and management throughout the day.
• Help ensure the operation is properly staffed and supported based on business needs.
• Support a positive and professional work environment within the department.
• Perform other related duties as assigned.

• Strong understanding of transportation operations, dispatch, and DOT regulations.
• Strong prioritization and problem-solving skills in a fast-paced environment.
• Ability to make independent decisions in line with company policies and procedures, ensuring timely and consistent application.
• Ability to multitask and work independently in a fast-paced environment.
• Valid driver's license.
• Proficiency in English is required;
  Spanish is a plus

• Bachelor’s degree in a relevant field is preferred, or equivalent experience in a managerial role (minimum 3 years).
• At least 2–3 years of direct leadership experience overseeing transportation operations.
• Prior experience managing dispatch, routing, or delivery operations in a fast-paced environment.
• Experience working in food distribution, warehouse, or cold chain operations is a plus.
• Prior experience in a transportation environment.
• Proficiency in using TMS software to optimize routing, scheduling, and overall transportation logistics.
• Familiarity with dispatch operations software for tracking shipments, and monitoring vehicle status.
• Ability to use data analysis tools (e.g., Excel, Power BI software) to analyze performance metrics and drive decision-making.
• Experience using GPS and routing tools.
• Experience with fleet management systems to monitor vehicle maintenance, and driver performance.
• Familiarity with mobile applications used for tracking shipments and communication with drivers.
• Knowledge of software tools for monitoring compliance with safety regulations and DOT requirements.
• Proficiency in Microsoft Office applications Word, Teams, Excel, and PowerPoint, for reporting and presentations.
• Experience with Kronos UKG, SMG, Ortec, Samsara and Intellishift is a plus.
• Ability to walk and stand for long periods.
• Must be able to bend, lift, twist, climb, and navigate stairs.
• Must be able to lift at least 50 lbs.
• Ability to work in a cold environment.
• Operate company vehicles to monitor and assess operations.
• Ability to communicate clearly and effectively.
• Must be well-organized and able to manage tasks…