Front Desk, Administrative/Clerical
Listed on 2026-07-07
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Administrative/Clerical
Medical Receptionist, Front Desk/Receptionist, Office Administrator/ Coordinator, Healthcare Administration
Description
We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.
Advocare, LLC is a physician‑owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward‑thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.
Front Desk Receptionist Responsibilities:- Answer incoming calls on a multi‑line telephone system with professionalism and efficiency
- Schedule and confirm patient appointments
- Transfer calls and take accurate messages according to office procedures
- Greet patients and visitors and notify the appropriate team member of their arrival
- Collect and post co‑pays and communicate outstanding balances
- Check patients out and follow proper check‑out protocols
- Notify the doctor when a patient cancels
- Type correspondence and office memos as directed
Skills and Abilities:
- Excellent customer service and communication skills
- Ability to maintain professionalism, confidentiality, and diplomacy
- Strong interpersonal skills with the ability to work with diverse individuals
- Detail‑oriented with strong follow‑up and multitasking capabilities
- Adaptable and flexible in a fast‑paced, ever‑changing environment
- High School Diploma or equivalent required
- Front desk or medical office experience preferred
- Familiarity with electronic medical records (EMR) is a plus
- Multiple medical and prescription coverage options
- Dental and vision care plans
- Health Savings Accounts (HSAs), where applicable
- Voluntary critical illness, cancer, and accident insurance
- Voluntary hospital indemnity coverage
- Voluntary short‑term and long‑term disability insurance
- Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
- 401(k) retirement savings plan
- Paid time off (PTO)
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