Director of Information Technology

Opportunity

The Director of IT is responsible for owning, operating, and continuously improving the company’s core technology environment, including infrastructure, cybersecurity, and enterprise applications. This hands‑on leadership role requires strong technical judgment, independence, and initiative.

• Ensure reliability, security, and resilience of core systems, infrastructure, and data supporting daily operations.
• Own enterprise applications (ERP, CRM, data platforms, productivity tools) to support business workflows.
• Lead enterprise cybersecurity, risk management, incident response, and business continuity, including disaster recovery.
• Translate evolving business priorities into practical IT solutions and execution plans.
• Enable use of technology, data, and automation to improve efficiency and scalability in partnership with Data and AI leadership.
• Serve as a hands‑on technical leader, directly contributing to system design, troubleshooting, and implementation as needed.
• Manage and develop internal IT staff and external vendors, setting clear priorities, expectations, and accountability.
• Own IT financial management, vendor relationships, and governance to ensure cost‑effective, compliant, and value‑driven decisions.
• Act as a trusted advisor to business leaders, clearly communicating risks, tradeoffs, and progress in plain language.
• Other duties as assigned.

• Bachelor’s degree or equivalent practical experience in a relevant field.
• Experience leading and operating enterprise IT functions or systems.
• Prior accountability for technology environments supporting core business operations.
• Experience managing and developing small teams and/or external service providers.
• Demonstrated ability to operate effectively in a hands‑on leadership role.
• Proven experience operating mission‑critical enterprise technology environments with strong standards for reliability and security.
• Hands‑on experience with enterprise systems and platforms, not solely oversight or strategy.
• Strong systems and architectural thinking, including sound judgment around build‑vs‑buy decisions.
• Demonstrated ability to partner with business teams to support analytics, automation, and process improvement initiatives.
• Experience leading and executing cross‑functional technology initiatives with multiple stakeholders.
• Ability to operate independently, seek external expertise when needed, and make sound technical decisions without day‑to‑day technical oversight.
• Competence with project management, inclusive of internal and external team members.
• Strong vendor, financial, and governance acumen, balancing agility with discipline and risk management.
• Uphold and implement Keystone’s Core Values, consistently aligning actions and decisions that reflect the core principles.
• Experience with modern enterprise technology environments, including Microsoft M365, Power Platform, Copilot, Prophet
  21 by Epicor, Dynamics 365, SQL Server, Azure, Fortinet firewalls, Ubiquiti switches, and Jira.

• Medical, dental, vision insurance.
• Voluntary life insurance.
• Employer‑paid group life insurance.
• Short‑term disability coverage.
• 401(k) plan with company match.
• Paid time off.
• Philanthropic opportunities.