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Manufacturing IT Support Engineer
Job in
Lansdale, Montgomery County, Pennsylvania, 19446, USA
Listed on 2026-06-06
Listing for:
TATA Consulting Services
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
Systems Analyst, IT Support
Job Description & How to Apply Below
* Interaction with Team members for knowledge sharing, knowledge transition and issue resolution
* Stakeholder management, share regular updates and assist in preparing operational reports
* Triaging of issues and coordination with cross functional teams for timely resolution
* Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
* Maintaining agreed SLA levels and assuring Quality of delivery at all times
* Good experience as a .Net developer
* Good Experience in .Net Core and .Net Framework, ASP .Net,
* Good Experience on any SCADA platforms
* Strong experience in database technologies of SQL, Oracle.
* Interaction with SME's on functional issues
* Coordinate communications between suppliers, OEM, and business stakeholders for their particular area
* Tracks and report progress to stakeholders
* Working experience in "Service Now" and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes
* Working with Manufacturing Customer will be an added advantage
Roles & Responsibilities
* Day to day incident monitoring and resolution (Service Now preferred)
* Interaction with client (IT & Business users) on functional issues
* Triaging of issues and coordination with cross functional teams for timely resolution
* Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
* Maintaining agreed SLA levels and assuring Quality of delivery at all times
* Interaction with SME's on functional issues
* Coordinate communications between suppliers, OEM, and other IT stakeholders for their particular area
* Tracks and report progress to stakeholders
* Development of functionalities as per requirement provided y customer
Generic Managerial Skills, If any
* Flexible
* Excellent communication skills
* Continuous learning attitude
* Team worker
* Meticulous
Base Salary Range : $90,000 to $140,000 Per Annum
TCS Employee Benefits
Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: M aternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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