More jobs:
PLM Applications Support Lead
Job in
Lansdale, Montgomery County, Pennsylvania, 19446, USA
Listed on 2026-06-13
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
Systems Analyst, IT Consultant, IT Project Manager
Job Description & How to Apply Below
Job Description
This role focuses on incident monitoring, triage, stakeholder management, and development of PDMLink and Windchill functionalities. The incumbent coordinates with cross‑functional teams, maintains SLAs, and ensures high‑quality delivery.
Roles & Responsibilities- Day‑to‑day incident monitoring and resolution (Service Now preferred)
- Interaction with client (IT & business users) on functional issues
- Triaging of issues and coordination with cross‑functional teams for timely resolution
- Follow service management processes (e.g., Incident, Change, Capacity, Problem, etc.)
- Maintaining agreed SLAs and ensuring quality of delivery
- Interaction with SMEs on functional issues
- Coordinate communications between suppliers, OEM, and other IT stakeholders
- Track and report progress to stakeholders
- Development of functionalities as per requirement provided by the customer
- Coordinate communications between suppliers, OEM, and business stakeholders for their particular area
- Stakeholder management, share regular updates and assist in preparing operational reports
- Maintain agreed SLA levels and assuring quality of delivery at all times
- Good experience as a PDMLink and Windchill developer and in related admin and support activities
- Strong experience in database technologies (SQL, Oracle)
- Working experience in Service Now and knowledge of Incident, Problem, Change, SLM, and Knowledge Management processes
- Working with manufacturing customers is an added advantage
- Flexible
- Excellent communication skills
- Continuous learning attitude
- Team worker
- Meticulous
- Discretionary Annual Incentive
- Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans - Family Support:
Maternal & Parental Leaves - Insurance Options:
Auto & Home Insurance, Identity Theft Protection - Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement - Time Off:
Vacation, Time Off, Sick Leave & Holidays - Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Base Salary Range: $90,000 to $140,000 Per Annum
QualificationsBACHELOR OF COMPUTER SCIENCE
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×