Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Lansdale - PA

Customer Service & Sales Representative – Own the Book. Drive Growth. Get Paid for Performance.

The Curley Agency – State Farm

Are you competitive, goal-driven, and energized by turning everyday conversations into revenue opportunities? Do you see service interactions as sales opportunities waiting to happen? If so, this is not just a service role — it’s a growth role.

At The Curley Agency, we believe our existing client base is our greatest asset. As a Customer Service & Sales Representative, you will protect it, expand it, and maximize its potential. You’ll combine exceptional service with strategic, needs-based selling to drive retention, increase household penetration, and grow agency revenue.

• Proactively uncover cross-sell and upsell opportunities within our existing book
• Lead confident protection reviews that result in multiline growth
• Turn service calls into meaningful coverage conversations

• Strengthen relationships to reduce churn
• Solve problems quickly while reinforcing value
• Position clients for long-term loyalty

• Hit activity and production goals
• Contribute directly to agency growth metrics
• Help us outperform the competition

• Competitive base salary
• Performance-based bonuses (your results matter here)
• Licensing support (Property & Casualty + Life & Health)
• Ongoing sales coaching and professional development
• A high-energy, growth-oriented team culture

• A strong sales mindset — you’re comfortable asking for the business
• Confidence leading consultative conversations
• Ability to build rapport quickly and earn trust
• Drive, follow-through, and personal accountability
• Licensed or ready to get licensed (we’ll support you)

Ready to Win? If you want more than a routine service position — if you want ownership, growth potential, and the ability to directly impact your income — we want to talk to you.

Apply today and start building your future with The Curley Agency.

Compensation $50,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.