Front Desk, Dental ​/ Dentistry

Overview

Job Title: Front Desk

Department: Operations

Reports to: Office Manager

FLSA Status: Non-Exempt

Destiny Dental is an affiliate of Pro Smile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.

Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first.

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items
• Performs miscellaneous job-related duties as assigned

• High School diploma or GED preferred
• Professional and compassionate demeanor
• Willingness to go above and beyond to ensure patient satisfaction
• Excellent interpersonal skills and communications abilities
• Impressive ability to efficiently manage multiple tasks
• Computer competent and ability to work a multi-line phone system

Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:

• Full Time
• We provide above industry standards for Personal Protective Equipment (PPE)
• Competitive pay
• Health & Dental insurance
• Dental discounts
• PTO
• Paid Holidays
• 401k Retirement
• Opportunities for growth
• Continuing education
• Flexible schedule
• Training support

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties require standing, walking, and use of hands and arms to operate general office equipment. May occasionally lift and/or move between 10 and 25 pounds.

Travel to healthcare practices may be required. The work environment is usually low to moderate in noise.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Destiny Dental, an affiliate of Pro Smile, values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

Pro Smile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector. All who believe they meet the stated qualifications are invited to apply.

We believe that the best care for our patients starts with the best care for our employees. Pro Smile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.