Textile Sales Associate - Lansing - PT

Textile Sales Associate – Lansing – PT

To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive‑thru to the sales floor, and to generally aid in the smooth operation of a fast‑paced retail store. This position reports to the Store Manager and/or Production Manager who evaluates performance annually.

In addition, understands the Goodwill Mission: “Empower people to achieve their most abundant life”. Embodies the Company Core Values of:
Relentless Pursuit of Excellence, Customer‑First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing.

• Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards.
• Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion.
• Transport carts containing items to be processed.
• Process donations promptly.
• Dispose of trash into designated True Trash receptacles as needed.
• Organize racks for efficient stocking.
• Daily recording of PPH for tracking purposes is mandatory. Failure to do so may impact pay rate.
• Z‑racks are considered 100 pieces per rack.
• Other duties as assigned by supervisor.

• Training Level: Below 80 pieces per hour – Starting rate at $11 per hour. The employee will have four weeks to achieve a goal of 80 pieces per hour; if this goal is not reached within four weeks, coaching and ongoing support from management will be provided. After eight weeks, if the 80 PPH goal is not met and there are no qualifying open positions, termination may be considered, but the primary aim is to transition the employee to an available position whenever possible, unless attendance or other performance issues are being addressed.
• Level 2: 80‑90 pieces per hour – Increases to $15 per hour upon reaching 80 PPH for the first time.
• Level 3 (High Performers): 91‑110 pieces per hour – Increases to $16 per hour (requires a 3‑week average of at least 91 before pay change is effective).
• Level 4 (High Performers): 111‑130+ pieces per hour – Increases to $17 per hour (requires a 3‑week average of at least 111 before pay change is effective). Once Level 3 or 4 is reached, the employee must maintain the PPH to stay at the high‑performer pay level. If the PPH falls below this level, a three‑week period for improvement is implemented;
  
  failure to do so may result in performance discussions and associated pay adjustments.

• Adherence to standard retail practices and dress code.
• Familiarity with current clothing, shoe styles, furniture, toys, brand names, etc.
• Basic literacy and numeracy skills.
• Ability to make quick and accurate decisions.
• Tactful communication with the public and co‑workers.
• Flexibility to work varying schedules.
• Flexible availability.
• Able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to utilize light industrial equipment including tagging gun, stickers, tags, standard office supplies, pallet stacker, pallet jack, and compactor (must be 18 to operate).

• Authorized to work in the United States.

• Entry level

• Part‑time

• Sales and Business Development

• Non‑profit Organization Management