More jobs:
User Experience & Support Lead
Job in
Lansing, Leavenworth County, Kansas, 66043, USA
Listed on 2026-07-25
Listing for:
Rehrig Pacific Company
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Rehrig Pacific Company seeks a User Support Manager to lead the frontline UX team and ensure a smooth, low-friction technology experience for all employees. You will coach the team, set standards, and manage ticketing, SLAs, and escalation paths while driving continuous improvement across the IT ecosystem.
The role emphasizes onboarding, cross-functional collaboration with IT, Security, and Infrastructure, and delivering measurable outcomes via dashboards and data-driven coaching.
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