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Client Service Administrator

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Gilder Search Group
Full Time position
Listed on 2026-02-12
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Data Entry
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Position Overview

Are you supportive, optimistic, quick-paced and detail-oriented? If so, this position is for you! Oracle Financial Solutions is a comprehensive financial planning and wealth management firm dedicated to helping clients live confident, well-planned financial lives. The Client Service Administrator plays a key role in ensuring smooth office operations, delivering a polished first impression, and providing dependable administrative support to the advisory team.

Key Responsibilities

Client Experience & Front Office Support

  • Greet clients and visitors with professionalism and warmth.
  • Answer and route phone calls; manage voicemail.
  • Prepare and maintain meeting spaces to support an elevated in-office experience.
  • Coordinate appointments and maintain advisor calendars.
Administrative & Operational Support
  • Perform administrative tasks including electronic filing, scanning, organizing documents, and sorting mail.
  • Maintain office supplies, refreshments, and general housekeeping.
  • Assist with special projects such as mailings, holiday cards, event preparation, and seasonal décor.
  • Update CRM records and ensure data accuracy.
  • Support client onboarding workflows and document preparation.
Compliance & Professional Standards
  • Handle confidential information with a high level of discretion.
Core Competencies
  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Positive, client-service mindset.
  • Highly dependable with strong time-management skills.
  • Tech-savvy and comfortable learning new systems.
  • Team-oriented with a flexible, can-do attitude.
Qualifications

Required:

  • High school diploma or equivalent.
  • Administrative or client service experience.
  • Proficiency in Microsoft Office.

Preferred:

  • Experience in financial services or similar professional settings.
  • Prior CRM experience.

Posted: Tuesday, November 18, 2025

Job # 238

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