Sr Administrative Assistant Consumers Energy : Michigan Category: Administrative​/Clerical

GENERAL SUMMARY OF JOB RESPONSIBILITIES

The Senior Administrative Assistant is responsible for the day-to-day administrative functions of a department. Oversees and coordinates the administrative office activities. The incumbent performs routine, complex and diverse administrative office duties for department leaders. Handles sensitive and/or confidential information and issues. Acts as department information source for internal and external customers regarding policies, procedures, programs, and office activities. Resolves routine and complex inquiries regarding operations and services.

• Assist the department leader with financial duties. Monitors, reviews, and reconciles expenses and invoices generated from meetings, conferences and other department expenditures
• Coordinate travel arrangements including vehicle transportation, itineraries and other related travel requests
• Participate in the coordination, preparation, and completion of special projects.
• Research and gather data, summarize findings and prepare reports including recommendations
• Responsible for the planning, scheduling and logistics for meetings, conferences, and special events
• May be required to take meeting minutes
• Represents the department in assigned meetings
• Participate in committee meetings, including agenda planning and scheduling
• Compose correspondence and other written material
• Develop PowerPoint presentations and Excel spreadsheets as required
• Provides peer review of documents before final production/distribution to ensure quality control of final product
• Maintain inventory of supplies
• Resolve administrative issues by analyzing information and communicating solutions.
• Provide recommendations to improve department operations
• Provide training and assistance to other staff in the department
• Oversee onboarding and offboarding of employees
• May provide supervision, guidance, and assistance to lower-level support staff on administrative policies, procedures, and functions
• Oversee and coordinate the office workflow
• Receive and resolve routine and/or complex inquiries and correspondence from internal and external phone calls, e-mails, letters, etc
• May manage multiple calendars for a department
• Serve as the liaison between the department and other administrative units
• Other duties as assigned or may be necessary

• Written and verbal communication skills
• Organizational and time management skills
• Ability to analyze situations and resolve complex issues
• Ability to organize and prioritize multiple assignments
• Ability to utilize various computer software programs in an advanced capacity

• Associate degree in related studies with four (4) or more years in an administrative assistant role
  • (OR) High School Diploma/ GED with six (6) or more years in an administrative assistant role