Case Management Assistant

Case Management Assistant page is loaded## Case Management Assistant locations:
Historical Courthouse time type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR1124
* Grand Traverse County is a team of passionate and incredible people who are committed to providing responsive, effective quality service to our up-north community.  We strive to be a leader in innovative, effective, collaborative, and sustainable county government.  We offer stable work environments and competitive salaries to both full- time and part-time employees.  Understanding the many challenges facing today’s professionals and families, we offer a competitive compensation package including an impressive list of benefits and time off.

* Job Description:

Primary function of the job is to provide technical, paralegal, and administrative support to case managers. This is an entry-level para-professional job in the case management profession. Employees work as part of a team and are responsible for ensuring that the team meets its objectives.

Employees must meet the minimum requirements, conditions of employment, and be able to perform successfully all essential duties and responsibilities with or without reasonable accommodations.

This position may require irregular hours. This position may also require travel by the employee in his/her own vehicle.
** PRIMARY DUTIES AND RESPONSIBILITIES** *(may include but are not limited to the following)
** Assist case managers in assigned area of responsibility, including compiling information, organizing paperwork and files, providing information, coordinating with outside agencies, monitoring the status of cases, and similar activities.
* Researches, compiles, reviews, reconciles, and/or maintains a variety of information and records.
* Answers questions and supplies detailed information both in person and on the phone to clients, case managers, other service agencies, law enforcement agencies, as well as federal and state agencies and officials.
* Receives and processes a variety of requests for information, registrations, actions, forms, orders, notices, and/or other related information.
* May conduct initial interviews and evaluate customers' eligibility and needs.
* Follows through on client needs through coordination of services.
* Sorts, files, and maintains materials and filing systems (paper, computer or imaging), retrieves file materials, and keeps a record of file movement.
* Performs a variety of routine clerical activities in support of the assigned department.
** EDUCATION, FORMAL TRAINING, AND EXPERIENCE** *(minimum requirements)
** Associate’s (two-year) degree in a related field (such as legal assisting, law enforcement, or human services)
* One to two years of related experience.
* A four-year college degree in a related field may substitute for the experience requirement. Two years directly related experience may substitute for each year of the education requirement, if there is demonstrated knowledge, ability, and skills to perform the work.
** CERTIFICATIONS, LICENSES** *(minimum requirements)
** Must have valid drivers license and personal vehicle insurance and maintain eligibility to drive as per the County's Vehicle policy.
** CONDITIONS OF EMPLOYMENT** *(legal or contractual pre-employment obligations and/or requirements, such as drug testing, background check, etc.)
* A background check may be required initially and periodically for an individual hired, transferred, reclassified, promoted, or currently working in this job. Appointment to or continued employment in this job is contingent upon a satisfactory background check which may include, but is not limited to: confirmation of a persons’ identity; review of criminal conviction records; verification of educational degree, license, or certificate required for the position;

review of Department of Motor Vehicles records;
Department of Justice fingerprint scan; and/or drug and alcohol testing as required and allowable by law. A satisfactory background check is defined as the absence of a criminal history record which bears a demonstrable relationship to the applicant's or employee's suitability to perform the required duties…