Document Specialist

Overview

Position: Document Specialist

Location: Lansing, MI

Compensation: $15.50 per hour – weekly pay

Schedule: 8:00 PM – 4:45 PM, Monday–Friday

Company Highlights: Progressive organization located in downtown Lansing, MI. This is a long-term career opportunity focused on growth and advancement within the organization. The company has a history of building partnerships with independent agents to achieve successful outcomes.

This position is responsible for the indexing of all incoming documents to core business units of the company. Documents are received via paper, fax, and email. The incumbent must determine the appropriate department for each document, apply criteria to electronically route the document into an electronic database, and initiate workflow to the appropriate core business units in an accurate and timely manner.

Primary contacts include other departmental personnel.

• Covid Vaccination REQUIRED
• Good attendance
• Positive attitude and willingness to accept advice
• Seeking a long-term career, not just a job
• Detail oriented
• Interest in a position that will offer job diversity
• Willingness to learn and retain is crucial
• Reading and comprehension
• Ability to work independently
• Strong communication skills
• Strong attention to detail and quality
• Basic math skills; ability to file alphabetically and numerically and organize by document type
• Ability to be well organized and maintain an orderly work environment
• Ability to identify documents
• Basic knowledge of computers
• Ability to enter alpha/numeric data accurately and timely
• Ability to verify numbers accurately
• Ability to lift or move objects weighing up to 35 lbs repeatedly
• Maintain confidentiality and document security
• Ability to multitask
• Ability to follow established procedures
• Ability to manage time
• Ability to use a ten-key pad
• Ability to work with others

• Opens, sorts, prepares, bundles, scans, and validates/verifies physical and electronic mail for all departments daily
• Determine appropriate criteria to accurately index an electronic image to initiate workflow to the proper department
• Performs data entry updates to tracking logs for all returned checks
• Performs computer inquiries through multiple systems for other departments and verifies member coverage
• Processes incoming faxes and identifies, sorts, bundles, scans, and validates/verifies fax messages whether physical or electronic
• Works on special projects as assigned by leadership
• Maintains scanning equipment in appropriate working order according to documented guidelines
• Maintains records according to the corporate retention guidelines
• Maintains a basic understanding of other department processes and systems to enable accurate interpretation of documents

• High school diploma or GED

• MS Office
• Word
• Excel
• Outlook
• 10-key
• 40 wpm typing ability

• Clean and organized facility
• Great location and easy access to major highways
• Union position
• Exceptional training
• Job shadowing
• Resume-building programs
• Onsite gym
• Onsite cafeteria
• Onsite massage therapist
• Business casual dress environment

• Exceptional benefits package with strong coverage
• Core value of putting people first
• Empowerment of its people
• Annual incentives
• Onsite gym membership
• PTO
• Pension
• HSA with employer contribution
• Excellent training for long-term growth and development
• Local company with work-life balance
• Friendly and hardworking staff
• Medical, Dental, & Vision benefits eligible from day 1
• 401(k)
• Educational reimbursement
• Incentive programs
• Job growth opportunities
• Empower People