Office Assistant

Work Hours/

Schedule:

Flexible based on availability.

• Greet students and visitors and answer questions in person, by phone, and email
• Provide information about campus services, registration, and resources
• Help students apply to GRCC and enroll in classes
• Assist students and parents completing the FAFSA
• Support students with logging into and navigating MyGRCC
• Serve as a resource for GRCC systems and general student support
• Assist with scheduling and proctoring placement tests (English, ALEKS Math, LOEP)
• Help students check out books, laptops, and other materials
• Support the Lakeshore Campus Learning Resource Center as needed
• Monitor printers, restock supplies, and assist with basic tech questions
• Issue Raider Cards and help direct students to the right services
• Assist with outreach efforts like calling campaigns
• Support campus events, projects, and daily operations
• Perform opening/closing duties based on your shift (e.g., stocking the snack pantry and printers)
• Assist students with Bookstore Authorizations and navigating the Tuition Payment Plan.
• Help students apply for the GRCC Foundation Scholarship and Michigan Reconnect.
• Assist in the creation of campus-specific promotional materials and outreach.
• Other duties as assigned

• Strong communication skills to work effectively with people of diverse ages, ethnic, and socio-economic backgrounds.
• Professional demeanor, including punctuality and reliable attendance.
• Excellent customer service skills.
• Strong command of the English language (oral and written).
• Familiarity with basic computer functions (Word, Excel, email, etc.) and campus systems (eGRCC, Blackboard, Webmail, etc.).
• Ability to work with minimal supervision.
• Ability to handle confidential information appropriately.
• Ability to manage multiple tasks and interruptions effectively.
• Adherence to established dress code guidelines.