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Veterans Support Specialist; CRM

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: State-of-Michigan
Full Time position
Listed on 2026-06-08
Job specializations:
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Veterans Support Specialist (CRM & Knowledge Base)

State-of-Michigan is looking for a technician to serve as the primary contact for veterans and their families seeking assistance from the Michigan Veterans Affairs Agency. This role involves answering inquiries via phone and email, tracking communication through CRM systems, and ensuring adherence to PII and HIPAA guidelines.

The ideal candidate should have a high school diploma and relevant administrative support experience. A Bachelor’s degree may substitute for certain experience requirements. This is a vital role in supporting our veterans.

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