11587b Switchboard Receptionist CSU

Responsibilities

Under the supervision of the Property and Facilities Manager (General Administration), operates a central switchboard, receiving and referring incoming calls to the appropriate office/program or personnel. Greets walk-in visitors/clients, providing them with routine information and/or directs them to the proper location for particular services/needs. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures.

High school diploma or G.E.D is required. One year clerical experience or equivalent, involving public contact, dealing with customers, answering phones, etc. required. Must have a pleasant speaking voice; and an ability to handle difficult situations/people and numerous interruptions in a courteous and professional manner. Must be able to communicate accurately and effectively, both verbally and in writing.

Employment offers for this position will be contingent upon the results of a Michigan State Police Clearance check. Must be able to pass a pre-employment 5-panel drug screen.

Applicants must submit an employment application. Resumes cannot be substituted for the employment application. CMHA-CEI’s promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace.

$16.98 - $18.53 per hour, annual increases that can result in a wage of $20.54. Monday – Friday 3:00 PM – 11:00 PM.

Crisis Care Unit - 2900 Stabler Street Lansing, MI.