Office Administrator

Office Administrator

The Office Administrator serves as the first point of contact for the corporate office, providing professional and friendly phone support while assisting and directing clients and customers. This role ensures clear and timely communication internally and externally, handles inquiries efficiently, and supports daily office operations. The Office Administrator manages correspondence, schedules meetings, assists team members with administrative tasks, and maintains organized records and documentation.

This position plays a key role in creating a positive office environment through dependable support and strong customer service, representing the organization in a polished and professional manner.

Responsibilities

• Serve as the primary point of contact for the corporate office by answering incoming phone calls and providing professional and courteous assistance.
• Greet and assist clients, customers, and visitors, ensuring they receive prompt and accurate information or are directed to the appropriate person or department.
• Handle inquiries efficiently by gathering information, providing responses, or escalating issues to the appropriate team members.
• Support daily office operations by managing incoming and outgoing correspondence, including emails, mail, and packages.
• Schedule and coordinate meetings, appointments, and conference room bookings to support internal teams and leadership.
• Provide administrative support to team members, including preparing documents, reports, and presentations as needed.
• Perform data entry tasks accurately and maintain up-to-date records, files, and documentation in an organized manner.
• Manage filing systems, both physical and digital, to ensure documents are easy to access and properly maintained.
• Assist with general office administration, including front desk coverage, office management tasks, and coordination of office activities.
• Deliver strong customer service by responding to client and customer needs in a friendly, helpful, and professional manner.
• Collaborate with colleagues and contribute to a team-oriented environment by offering support and sharing information as needed.
• Help maintain a positive and efficient office environment by demonstrating reliability, professionalism, and high attention to detail in all tasks.

Essential Skills

• 2 to 5 years of experience in an administrative or office administration role.
• Demonstrated experience providing administrative support in a corporate or office setting.
• High attention to detail with the ability to manage multiple tasks accurately and efficiently.
• Proficiency with Microsoft Office Suite, including applications such as Word, Excel, Outlook, and PowerPoint.
• Strong customer service skills with the ability to assist and communicate effectively with clients and customers.
• Experience with data entry and maintaining accurate records and documentation.
• Front desk or reception experience, including answering phones and providing phone support.
• Office administration and office management skills, including filing and organizing documents.
• Strong verbal and written communication skills to support clear internal and external communication.
• Ability to work collaboratively as a team player and interact professionally with many individuals.
• Outgoing and friendly personality with the ability to build positive interactions with others.

Additional Skills & Qualifications

• Experience providing administrative assistance in a corporate office environment.
• Comfort working in a front desk or office administrative role with frequent interaction with clients and team members.
• Ability to prioritize tasks and manage time effectively in a fast-paced office setting.
• Strong organizational skills to support coordination of office activities and scheduling.
• Willingness to contribute to a positive company culture and support a collaborative, employee-focused environment.

Work Environment

This role is based in an in-office setting five days a week, typically from 8:00 a.m. to 5:00 p.m. The Office Administrator works on-site in a corporate office environment and interacts with many individuals throughout the day, including clients, customers, and internal team members. The position relies on regular use of Microsoft Office Suite and standard office equipment to perform administrative and communication tasks.

The environment emphasizes strong company culture and employee ownership, fostering a collaborative and supportive atmosphere. Professional attire is expected to reflect the role as the first point of contact for the office and to represent the organization in a polished and professional manner.

Job Type & Location

This is a Contract to Hire position based out of Lansing, MI.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the…