Receptionist, Administrative​/Clerical

Origami Rehabilitation is a 501(c)(3) nonprofit organization. Origami provides comprehensive rehabilitation for children and adults with neurological, developmental, mental health, and orthopedic conditions through their residential and outpatient programs. With their compassionate and innovative services, Origami creates opportunities and transforms lives. The Origami team shares the collective goal of exceeding the expectations of our clients. This goal is achieved through a positive growth-mindset, knowledge sharing, and a sincere commitment to growing individually and collectively through collaboration and continued education.

Origami’s core values are Celebrate the Individual, Inspire Excellence, Serve with Integrity, and Lead with Passion.

Origami is seeking a full-time Receptionist (40 hours per week, 7:00 AM to 6:00 PM Mon-Thursday). In this pivotal role, you will be the link between Origami's operations and our valued clients. Under the direct guidance of our Office Supervisor and working closely with our Office Coordinator, you'll provide essential support in various administrative tasks, ensuring the smooth functioning of our business operations.

From managing business systems to handling client check-ins and maintaining a welcoming atmosphere, you'll be at the forefront of our office's efficiency. If you thrive in a fast-paced environment and excel in multitasking while delivering exceptional customer service, we hope you will consider making a meaningful impact at Origami.

• 7:00 AM to 6:00 PM, Monday through Thursday

• Consistent Scheduling
• Join a diverse and caring team!
• No weekends, or holidays
• No on-call expectations
• Minimal Travel (less than 5%, within 20-mile radius)
• Health, Dental, Vision
• Regular employment, consistent pay
• Generous Paid Time Off (144 hours of PTO accrues annually! Increases after 4 years!)
• Paid Holidays (64 hours of holiday pay each year!)
• Employer Retirement Contributions (with no vesting schedule!)
• Paid New Parent Leave
• Paid New Grandparent Leave
• 100% Employer Paid Short-Term Disability
• 100% Employer Paid Life Insurance
• Access to Voluntary Long-Term Disability Insurance
• Access to additional Voluntary Life Insurance
• Paid on the job training
• Public Service Loan Forgiveness (potential for student loans to be forgiven!)
• Wellness Program
• Employee Assistance Program

• Serve as the primary point of contact for record keeping and retention.
• Serve as the primary gatekeeper for company wide deliveries ensuring timely and accurate distribution.
• Complete daily opening and closing procedures.
• Monitor common areas in the clinic for cleanliness, organization, and infection control.
• Maintain a safe and organized work area with confidential documents always secured.
• Provide exceptional customer service, independently and through harmonious teamwork, to ensure a positive client experience.
• Provide accessibility support to clients and stakeholders as needed (opening doors, technology assistance, notifying appropriate team members of a client specific need).
• Answer telephones, transfer calls, take detailed messages, greet visitors, and complete client check in/out.
• Communicate client scheduling updates, questions, and cancellations to appropriate team members according to procedure.
• Serve as primary point of contact for new admission intakes.
• Maintain sufficient inventory of office supplies with all needs promptly submitted via purchase request procedures.
• Process medical record requests and respond in a timely manner according to procedures.
• Complete medical record scanning into electronic health record system in a timely manner according to procedure.
• Distribute faxes promptly.
• Retrieve mail from mailbox daily and distribute to employees.

• High school diploma, GED, or equivalent.
• One year of related experience or transferrable skills.
• Working knowledge and proficiency with Microsoft Office applications.
• Embraces and embodies Origami's core values:
  • Celebrate the Individual.
  • Inspire Excellence.
  • Serve with Integrity.
  • Lead with Passion.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is often required to stand, walk, and sit (use hands to palpate, handle or feel, reach with hands and arms, climb or balance, stoop kneel or crawl, and taste or smell). Accommodated alternatives are acceptable if they accomplish the necessary essential tasks. The employee may occasionally lift and/or move up to 40 lbs.

Specific vision…