Director of Account Management & Partnerships; Michigan

About Us

At Kooth, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early‑intervention model, we help youth aged 13‑25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence‑informed mental health care. Our culture is rooted in our values:
Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do – how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With Kooth you’ll be part of something bigger than yourself: meaningful work with measurable impact. We bring this mission to life through Soluna, California’s first‑in‑the‑nation digital behavioral health service for 13‑25‑year‑olds.

Soluna removes barriers to care by providing nearly immediate access to 1:1 coaching, Care Navigation, and self‑guided tools helping young people find real support, build resilience, and discover hope when they need it most. Together with state and local partners, we’re transforming access to mental health support for youth. Learn more at

We’re looking for a strategic and mission‑driven Director of Account Management & Partnerships to oversee a portfolio of Kooth’s U.S. clients outside of California, with a primary focus on Michigan and the broader Midwest region. This role will support our public sector growth through strong relationship management, strategic partnership development, implementation support, and ecosystem engagement across the state of Michigan. The Director will focus on managing complex, government‑funded contracts while cultivating partnerships across Medicaid payers, state and county health departments, K‑12 school systems, higher education institutions, and community‑based coalitions.

This role will also play an important role in supporting implementation efforts—helping school districts, partners, and community stakeholders successfully launch and integrate Kooth’s services within their existing systems and student support models. You’ll serve as a key point of contact for our clients and partners in Michigan, ensuring service excellence, contract compliance, successful implementation and adoption, and opportunities for renewal and expansion—while building meaningful, sustainable partnerships that deepen Kooth’s impact on youth mental health across the state.

• Manage a portfolio of high‑impact state and regional contracts, ensuring strong delivery, service‑level compliance, and client satisfaction.
• Act as the day‑to‑day lead for key public sector stakeholders—including commissioners, agency leads, Medicaid and payer partners, and legislative liaisons.
• Partner with senior leadership to help shape and execute Kooth’s broader commercial and partnership strategy within assigned states or territories, identifying opportunities to strengthen market presence, expand ecosystem influence, and support long‑term growth objectives.
• Lead recurring business reviews with clients (monthly, quarterly, and/or annually depending on contract structure), delivering clear, data‑informed insights that demonstrate Kooth’s outcomes, engagement, and overall value.
• Identify opportunities for contract renewal and service expansion based on evolving client needs, policy priorities, and market dynamics.
• Collaborate cross‑functionally with Product, Clinical, Engagement, Marketing, and Operations teams to align internal resources with client expectations and strategic priorities.
• Ensure client and partner feedback informs continuous improvement across Kooth’s delivery model, partnership approach, and member experience.

• Support the development and execution of Kooth’s U.S. partnership strategy by identifying aligned opportunities with Medicaid managed care organizations (MCOs), school districts, state agencies, and community coalitions to develop system advocacy for our service and establish mutual referrer opportunities for user…