Business Systems Analyst – Public Sector IT

Overview / Summary

Working onsite in Lansing, MI, this role will serve as the liaison between IT and project stakeholders while providing facilitation, requirements elicitation, and process modeling support for ongoing enhancements and related work projects. The Business Analyst will also contribute to operational activities and support various work requests for within the Agency Services Business Analyst team.

• Serve as the liaison between IT and project stakeholders
• Facilitate discussions and requirements elicitation activities
• Conduct business process review and process modeling
• Develop strategy and requirements for ongoing enhancements and related work projects
• Contribute to operational activities of the Business Analyst team
• Support Agency compliance with supporting company policies and practices
• Quickly gain understanding of applicable constraints and enablers to support project success
• Work collaboratively with senior management to determine strategy, develop road maps, and build consensus
• Support development of and compliance with statements of work and other work agreements/contracts

• Minimum of 7 years conducting business process review and requirements elicitation and documentation, including process modeling
• Minimum of 5 years developing and/or managing user stories on Agile development projects
• Minimum of 2 years working directly with senior management to facilitate discussions, determine strategy, develop road maps, and gain consensus to resolve opposing positions
• Minimum of 2 years supporting development of or compliance with statements of work and/or other work agreements/contracts
• Minimum of 2 years working on projects developing and/or implementing IT solutions for public use
• Minimum of 1 year working with programs governed by state and/or federal regulations
• Self-directed, well organized, and adaptable to changing needs and direction
• Strong relationship-building and customer service skills