Senior Continuous Improvement Specialist

About CLEAResult

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon‑neutral energy‑efficient future for our communities and our planet.

Location:

East Lansing, MI (Hybrid – approximately 1 day/week onsite; additional visits as needed).

Title:

Senior Continuous Improvement (CI) Specialist.

The Senior Continuous Improvement Specialist will lead process‑improvement initiatives across the Consumers Energy Large Business portfolio—including Prescriptive, Custom, and Midstream programs. This role focuses on aligning internal processes with client expectations, identifying operational inefficiencies, and driving measurable improvements.

• Medical, Dental and Vision Insurance and company‑paid health care concierge service to help navigate our health plan
• 401(k) with company match
• Paid vacation, sick, personal and parental leave
• Paid Volunteer Time
• Employee Recognition Program – convert recognition points into gift cards
• Employee Assistance Program – benefits to help manage daily responsibilities
• Access to on-demand training courses to advance your career

• Evaluate workflows across teams to identify inefficiencies, waste, and process gaps.
• Lead and support CI projects using Lean/Six Sigma methodologies.
• Facilitate discovery discussions with program managers to uncover improvement opportunities.
• Prepare and deliver clear presentations to internal stakeholders and client leadership.
• Analyze performance metrics and translate findings into actionable recommendations.
• Support alignment to Consumers Energy’s continuous‑improvement expectations.
• Serve as a proactive internal consultant and identify issues even when not explicitly flagged by program staff.

• 7+ years of experience in continuous improvement, process optimization, or operational excellence.
• Proficiency with Lean, Six Sigma or similar structured improvement frameworks.
• Ability to perform root‑cause analysis and apply structured problem‑solving approaches.
• Data‑driven mindset with capability to track, measure, and report on process outcomes.
• Strong process‑mapping skills (Visio, Miro, Lucidchart or equivalents).

• Six Sigma Green Belt, Black Belt or equivalent certification.
• Experience working in utilities, energy efficiency, manufacturing or other process‑heavy industries.
• Experience with client‑facing presentations to share progress and alignment.
• Knowledge of energy efficiency programs or utility operations (Prescriptive, Custom, Midstream).

• Self‑starter who thrives with minimal direction and can independently scope and drive improvement work.
• Strong critical thinking, strategic mindset, and natural inclination toward continuous improvement.
• Excellent communication and presentation skills; able to simplify complex concepts.
• Collaborative approach with the ability to influence without authority.
• Comfortable engaging directly with clients and senior leaders.
• Highly organized with strong follow‑through and ownership.

• Hybrid:
  Expect weekly onsite presence in the East Lansing office. Occasional increased presence for end‑of‑year projects or monthly in‑person sessions.

Salary Range: $75,000 – $85,000, depending on experience and CI depth.

Compensation Method:
Salary.

Applicants must be authorized to work in the United States without employer sponsorship.

Successful hires must pass pre‑employment checks.

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.