Club Enablement Lead

Position Summary

Leader responsible for rollout of new tools, technologies, and processes to improve club efficiency and member experience. Coordinates onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days. Facilitates orientation sessions aligned with Sam’s Club values and operational goals. Oversees completion of I‑9 documentation and ensures compliance with onboarding protocols.

Reinforces training through daily routines and promotes continuous learning and operational consistency. Maintains deep expertise in club roles, job functions, compliance protocols, and safety standards. Provides guidance and support to associates on systems, safety practices, and operational procedures. Fosters a collaborative, people‑first environment that drives associate engagement and retention.

Champions change initiatives and collaborates across departments to drive adoption and engagement. Acts as a connector within the club, cultivating relationships and building trust across teams. Supports efforts to lower turnover and promote career growth through consistent coaching and mentorship. Ensures club operations align with Sam’s Club strategic goals and values. Promotes consistency in execution across departments to enhance member and associate experiences.

Leads and participates in teams, uses and shares resources, determines customer needs and business priorities, coordinates and executes assignments, provides feedback to ensure timelines and quality are achieved, and models and helps others adapt to change or new challenges.

Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, co‑workers, customers and partners; analyzing information from multiple sources; monitoring progress and results; identifying and addressing improvement opportunities.

Demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity, explaining and guiding the application of these in business processes and practices, implementing related action plans, using the Open Door Policy, and assisting management with correcting ethical and compliance issues.

Respects the Individual by embracing differences, creating a supportive workplace, providing opportunities to all associates, and fostering a culture of belonging. Works as a team, builds relationships and communicates with impact and positivity. Strengthens the team by mentoring, recognizing contributions and accomplishments. Acts with integrity, maintaining the highest standards of ethics and compliance, modeling Walmart values to support the culture, and supporting Walmart’s goal of becoming a regenerative company.

Serves customers and members by delivering results while putting the customer first, making decisions based on reliable data, and balancing short‑ and long‑term priorities. Strives for excellence by displaying curiosity, taking calculated risks, and demonstrating courage and resilience, driving continuous improvements and supporting others through change.

At Sam’s Club, we offer competitive pay as well as performance‑based bonuses and other benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment. It will meet or exceed requirements of paid sick leave laws where applicable.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and…