AI-Driven Client Success Manager for & Growth
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-07-01
Listing for:
Norstella
Full Time
position Listed on 2026-07-01
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Norstella is looking for a Client Success Manager to manage the commercial lifecycle of existing customers. This role involves relationship management, negotiation, and leveraging AI to improve outcomes. You will own the account relationship post-sale, ensuring customer satisfaction while achieving renewal and expansion targets.
The ideal candidate has 4–8 years of experience in customer success or account management, with a strong commercial acumen and an ability to navigate complex stakeholder environments.
Benefits include medical, dental, vision coverage, a 401k retirement plan, and paid time off.
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