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Commercial Services Lead — Customer Experience
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-07-19
Listing for:
UMB Bank
Full Time
position Listed on 2026-07-19
Job specializations:
-
Business
Regulatory Compliance Specialist
Job Description & How to Apply Below
UMB Bank is seeking a Commercial Services Specialist in Michigan to deliver exceptional customer experiences and support Small Business and Commercial clients. You’ll resolve issues across multiple systems, collaborate with team members, and contribute to service metrics while following privacy and regulatory guidelines.
The role emphasizes professional phone interactions, accurate written communication, and proactive problem solving in a fast-paced bank environment.
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