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Strategic Client Delivery Lead

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Thrive
Full Time position
Listed on 2026-07-24
Job specializations:
  • Business
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below

Thrive is seeking a Client Delivery Manager to build strategic relationships with Thrive clients, ensure value from contracted services, and manage contract P&L. This role blends ITIL/ITSM expertise with business acumen and a passion for customer success.

The CDM will be the primary contact for assigned accounts, drive renewal opportunities, and lead adoption initiatives across services while coordinating with Thrive resources to resolve issues and improve customer health.

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