Business Analyst

Job Title:

Business Analyst 5 - MiARC

Location:

Lansing, MIContract

Key Responsibilities Business Analysis & Process Modeling

• Develop process maps, workflow diagrams, and business operating procedures.
• Identify process improvement opportunities and operational impacts.
• Identify and document manual processes, workarounds, and exception-handling procedures.
• Develop end-to-end business and system interaction diagrams.

• Partner with Product Owners to refine and maintain product backlogs.
• Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
• Provide recommendations on requirements traceability and business validation.

• Coordinate UAT execution activities with business stakeholders.
• Track test execution, results, defects, and acceptance decisions.
• Support end-to-end business process testing and release readiness assessments.
• Assist with documenting UAT evidence and acceptance recommendations.

• Support training plans and end-user training materials.
• Create job aids, quick reference guides, and process documentation.
• Support stakeholder readiness, communication, and adoption activities.
• Facilitate training sessions and knowledge transfer activities.

• Support backlog traceability between requirements, testing, and implementation.
• Assist with ADO dashboards, reporting, queries, and documentation.

• Create and maintain project documentation, requirements artifacts, process, training, and reference guide documentation.
• Document business rules, validation rules, and exception processing requirements.
• Support project compliance with organizational delivery methodologies and governance requirements.
• Maintain documentation repositories, knowledge bases, and project wikis.

• 8+ years of experience gathering requirements from users.
• 6+ years of experience designing technical and business requirement documentation.
• 4+ years of experience with Agile methodology / SCRUM processes and ceremonies.
• 3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure Dev Ops backlog management tools (Kanban board, Sprint board, etc.).
• CBAP Certification (New Requirement).

• Experience using Azure Dev Ops for backlog and work item management.
• Experience supporting Product Owners in Agile delivery environments.

• Document current-state and future-state business processes.
• Develop UAT strategies, test scenarios, and business validation plans.
• Experience developing UAT plans, scenarios, and business validation strategies.
• Experience creating training plans, training materials, and operational readiness documentation.
• Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.
• Strong stakeholder facilitation, communication, and documentation skills.
• Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.
• Experience documenting complex business program area integrations and data flows.