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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience Specialist: Fare Sales & Service

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Capital Area Transportation Authority
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A regional transportation organization in Lansing is seeking a Customer Experience Representative to provide information and support to the public regarding transportation services. Candidates should have a high school diploma and experience in customer service or retail, along with cash handling skills. This role includes selling fare media, managing customer inquiries, and maintaining high service standards while working flexible hours.

If you're a reliable team player with a positive attitude, apply to join our supportive environment.
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