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Customer Success Mgr./ CSM Technical Support Client Relationship Manager HelpDesk/Support

Strategic SaaS Customer Success Manager

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: National Society for Black Engineers
Full Time position
Listed on 2026-05-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support, Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 110000 - 125000 USD Yearly USD 110000.00 125000.00 YEAR
Job Description & How to Apply Below
The National Society for Black Engineers is looking for a Customer Success Manager to act as the main contact for clients in Lansing, Michigan. You will be responsible for building trusted relationships, advocating for customer success, and ensuring high levels of customer satisfaction. The role requires proven experience in the SaaS industry, advanced communication skills, and a proactive approach to enhancing the client experience.

The position offers competitive compensation ranging from $110,000 to $125,000 annually, along with various employee benefits.
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