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Customer Success Mgr./ CSM

Client Success & Retention Specialist

Job in Lansing, Ingham County, Michigan, 48908, USA
Listing for: Beyond Finance, Inc.
Full Time position
Listed on 2026-06-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 19 - 20 USD Hourly USD 19.00 20.00 HOUR
Job Description & How to Apply Below
A financial solutions company in Grand Rapids, Michigan, is seeking a Retention Specialist to join their Customer Success Team. This role focuses on assisting clients facing financial hardship and ensuring their loyalty within the program. Candidates should have experience in retention or sales, strong communication skills, and the ability to manage high call volumes. The position offers a base salary ranging from $19 to $20 per hour, along with benefits including health contributions and generous PTO.
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