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Hybrid Cloud Customer Success Manager - GovTech Adoption

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Bs&
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below

BS&A Software in Lansing, Michigan, is looking for a Customer Success Manager to drive customer engagement and satisfaction on their Cloud platform. This hybrid full-time position demands strong relationship management and problem-solving skills.

The ideal candidate will have over 3 years of experience and a background in working with local governments. The role focuses on customer advocacy, adoption, and performance metrics to enhance customer experience.

At BS&A, we offer competitive pay, health benefits, and a retirement plan.

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