Elite Airline Guest Services Specialist
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-07-18
Listing for:
American Airlines
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, Travel Industry
Job Description & How to Apply Below
American Airlines in Lansing welcomes a premium customer service professional to join our team. You will handle high-end client interactions, verify memberships and lounge access, and ensure a seamless guest experience across terminals. Proficiency with SABRE and strong communication are essential.
You will manage reservations, answer inquiries, and coordinate with colleagues to provide top-tier service while adhering to aviation regulations and safety policies in a dynamic travel environment.
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