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Head of Customer Service
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-07-25
Listing for:
Datavant
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager
Job Description & How to Apply Below
Datavant in Michigan seeks a Director of Customer Service to lead strategy, operations, and performance of the department. You will oversee issue resolution, account support, payments inquiries, and service quality while partnering with cross‑functional teams to drive scalable processes.
The role requires 10+ years in customer service, 5+ years leading teams, a business/healthcare/ops degree, and strong executive communication.
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