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Behavioral Health Member Support Specialist
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-08-03
Listing for:
CVS Health
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
CVS Health in Lansing, MI is seeking a full-time Customer Service Representative to support Behavioral Health members with care navigation, claims resolution, and education on online resources.
You will handle inbound calls, build rapport, review claim history, explain rights and responsibilities, and escalate issues when needed; after training, you may work hours within EST availability.
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