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Banking Customer Support Specialist First Call Resolution

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: ChoiceOne Financial Services, Inc.
Full Time position
Listed on 2026-09-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below

Choice One Financial Services, Inc. seeks a Customer Service Center Representative in Michigan to deliver world-class support to banking customers. You will address service concerns, promote products, and take ownership of issues to achieve First Call Resolution.

Reports to Customer Service Center Assistant Manager. Responsibilities include engaging clients professionally, gathering objectives, offering the best solutions, processing transactions accurately, and ensuring satisfaction through

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