Workers' Comp Claims Support Specialist
Job in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-09-09
Listing for:
AF Group
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
-
Administrative/Clerical
Job Description & How to Apply Below
AF Group in Michigan is seeking a dedicated Customer Service Specialist to support workers' compensation claims. You will handle inquiries via the ACD phone line, assist with claims management across enterprise teams, and provide backup to intake, provider relations, and business development as needed.
The role emphasizes timely data entry, document routing, and collaboration with multiple teams to resolve FROI errors and support claim processing.
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