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Dispatcher: Safe, Customer-First Ops Lead

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Transdev North America
Part Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 28929 - 30307 USD Yearly USD 28929.00 30307.00 YEAR
Job Description & How to Apply Below
Position: Dispatcher: Safe, Customer-First Ops Lead (Flexible Hours)

Transdev North America in Lansing, Michigan is seeking a Dispatcher to oversee road service by communicating with Operators and providing customer support to clients. This role emphasizes safety and a customer-service mindset. The position offers benefits and is subject to a Collective Bargaining Agreement.

Responsibilities include monitoring trip performance, answering trip questions, handling emergencies, and coordinating daily service to ensure reliable transport for customers.

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