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IGaming Customer Support Team Lead

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: GamblingCareers.com
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Management, Client Relationship Management
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Aristocrat Interactive is seeking a Customer Support Team Lead to guide our Contact Center in the iGaming and iLottery unit. You will oversee real-time queues, mentor staff, and ensure top-tier customer service.

The role emphasizes integrity, autonomy, and a proactive approach to issue resolution. Ideal candidates have 5+ years in customer service and 3+ years in team leadership, with strong written and verbal communication and a detail-oriented mindset.

As a iGaming Customer Support Team Lead, you will play an important part at  in Lansing, MI, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the iGaming Customer Support Team Lead role in the description above.

We appreciate your interest in this position.

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