Member Resolution & Retention Specialist
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
AHS American Home Shield Corp is seeking a customer service professional in a role focused on retention and escalation management. You will respond to customer inquiries, explain contract terms, and uphold policy guidelines while protecting customer satisfaction.
The position emphasizes communication, problem solving, and the ability to balance retention with company incentives. A supportive benefits package and a stable work environment accompany the role.
We invite applications for the Member Resolution & Retention Specialist position located in Lansing, MI, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Lansing, MI, United States.
This opportunity is part of our work in Sales.
The advertised compensation is 22.041 - 27.552.
This role offers the option to work remotely.
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