Shipping & Receiving Specialist

Dental Art Lab
1721 N Grand River Ave
Lansing, MI 48906, USA

Join National Dentex – a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a key position within our organization:
Shipping & Receiving Specialist at NDX Dental Art Laboratory in Lansing, MI.

The regular hours for this position are from 7:30 AM to 5:00 PM, Monday through Friday
, and may be subject to change.

This full‑time position includes employee benefits such as health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401(k) with company contribution; and tuition reimbursement.

• Enter prescription information via data entry to schedule cases
• Perform scheduling for each case received
  • Through LIS, enter demographics and customer information
  • Print preference notes matching the case
• Responsible for billing and invoicing all finished cases and will sort and attach
• Assist with answering incoming calls
• Make outgoing calls to customer offices
• Respond to all inquiries from customer offices

• Unpacking and sanitizing new work as needed following instruction, including wearing protective gear
• Sorts and attaches doctor prescriptions
• Responsible for properly packing all completed cases
• Responsible for verifying and properly consolidating all cases to prepare for shipping
• Responsible for utilizing UPS and Fed Ex software and properly maintaining database integrity and account naming procedures
• Disburse cases for local drivers
  
  Maintain proper level of assembled shipping boxes
• All other jobs as assigned

• Must be able to read, write, speak, and understand English
• Strong attention to detail

• Preferred:
  High school diploma or GED equivalent
• Demonstrated relevant employment experience may be considered in lieu of education
• Dental office experience preferred
• Dental terminology knowledge preferred
• Billing experience preferred
• Working knowledge of Microsoft Office

• Disinfectant process chemicals
• Personal protective equipment as required

• Regularly required to sit, stand, walk, and/or reach
• Exhibit fine motor skills and/or perform repetitive motions
• Ability to walk and stand for long periods of time
• Repeated bending and kneeling
• May be required to push, pull, lift, and/or carry up to 20 pounds

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.