Drone Pilot - Gig

Drone Pilot Inspection Specialists Needed in Grand Rapids, MI

We are looking for skilled and detail-oriented Drone Pilots to support property claims processes by capturing high-quality aerial imagery and data. This candidate will play a crucial role in assessing property damage by operating drones to collect accurate and comprehensive data. This position requires a strong understanding of drone operations, adherence to all applicable laws and regulations governing UASs, and the ability to interpret aerial imagery for claims purposes.

• Perform image data collection using high-resolution cameras via Android or iOS devices, as well as drones, and conduct pre-flight and post-flight operations such as airspace coordination, equipment assembly and disassembly, and hazard mitigation.
• Operate drone flights safely and in compliance with regulations and company policies, using smooth flight techniques and capturing images from multiple angles to ensure accurate analysis.
• Maintain data integrity with regular checks on image quality, sensor accuracy, and proper storage of collected data; perform quality checks to meet client expectations and collaborate with managers to ensure project requirements and deliverables are clearly understood.
• Handle interactions with insureds professionally, providing explanations about the nature of the work being conducted.
• Demonstrate proficiency in software, data collection platforms, and associated workflows, including use of Eberl platforms for scheduling and personal profiles.
• Hold a current FAA Part 107 Certification and maintain all required Eberl and ongoing FAA compliance; report incidents immediately to the Operations Manager or Coordinator and communicate effectively with stakeholders to ensure a positive customer experience.

• Back up high-resolution drone (DJI Preferred) that follows all FAA guidelines – approved
• Equipment list will be provided upon request.
• Adequate equipment to provide an 8+ hour daily workload.

• Strong verbal and written communication skills.
• Excellent problem-solving and analytical abilities to address inspection challenges.
• Detail-oriented mindset with the ability to manage and communicate delays effectively.
• Physical capability to perform tasks such as standing, kneeling, bending, climbing, and lifting up to 60 pounds.
• Proficiency with technology platforms and dashboards for data analysis and process improvement.
• Effective time management and organizational skills.
• High attention to detail and accuracy.
• Willingness to travel frequently and drive for extended periods.
• Ability to work in extreme weather conditions and around commercial hazards.
• Customer-focused attitude for resolving complaints and ensuring a positive experience.
• Collaborative and supportive team approach.
• Adaptability and flexibility in a dynamic work environment.