Residential QA&QC Specialist

We are seeking a field quality assurance technician based in Lansing, MI, to partner with a regional utility company to deliver energy‑waste reduction programs. The selected candidate will travel from home to customer sites on a set route, conduct basic quality checks on installations, and occasionally observe field technicians during customer assessments.

• Medical, Dental, and Vision Insurance with company‑paid health care concierge
• 401(k) with company match
• Paid vacation, sick, personal and parental leave
• Paid volunteer time
• Employee recognition program – convert points into gift cards
• Employee assistance program
• Access to on‑demand training courses to advance your career

• Conduct quality assurance reviews involving on‑site verifications of items in the field and electronic review of field data entered into program databases.
• Provide technical advice and guidance to customers on items installed in accordance with client specifications.
• Provide input and status updates to program staff regarding project scope, planning, and effectiveness of products.
• Use technical expertise to identify, analyze and resolve issues.
• Travel throughout a defined territory.

• A high school diploma or GED is required.
• 21+ with a clean, valid driver’s license.
• Ability to drive on behalf of the company.
• Must successfully pass a post‑offer, pre‑employment drug test and a motor vehicle report for a satisfactory driving record.
• Must maintain a clean driving record as an ongoing requirement for continued employment.
• Good communication and customer service skills.

Target compensation: $24.00 – $24.25 per hour. Actual salary determined based on internal equity, market data, and applicant’s skills and relevant experience. This is a safety‑sensitive position and may include field work, warehouse work, or driving.

We are committed to providing equal employment opportunities for all applicants and employees. Employment decisions are based on job‑related reasons and do not discriminate on race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, disability status, veteran status, or any other protected status.