Field Specialist - LCRR

Pay: $21.56/hour

Work Schedule:

Job Description

Under the direction of the Project Controls & Scheduling Manager or designee, the Field Specialist-LCRR supports the utility’s compliance with the EPA’s Lead and Copper Rule Revisions (LCRR) by locating, identifying, validating, and documenting water service line materials throughout the utility service territory. This position involves field work, including accessing crawl spaces and areas beneath homes, to verify water service materials and accurately document findings using company computer systems or field collection applications.

The role is critical in completing the utility’s water service line inventory, ensuring regulatory compliance, and helping protect public health through the accurate identification of lead, galvanized, and non-lead service lines.

• Conduct field investigations to identify service line materials on public and private property.
• Enter customer residences and businesses, including basements, crawlspaces, cellars, and mechanical areas to verify service line materials.
• Collect and record data using GIS applications, asset management systems, and mobile data collection devices provided by City Utilities.
• Update utility maps, customer records, and tracking logs as directed.
• Provide excellent customer service by addressing questions, concerns, and misunderstandings of LCRR requirements in a calm, informative, and customer‑focused manner.
• Follow all safety protocols during field inspections, including confined space awareness and excavation safety.
• Review construction and historical records, permits, contracts, invoices, and service documentation to determine service line materials and identify potential material changes or replacements.
• Review customer‑submitted service line identification surveys for completeness, accuracy, and alignment with LCRR requirements.
• Determine the correct classification of galvanized services as Galvanized Requiring Replacement (GRR) or Galvanized – Non‑Lead by reviewing historical service records.
• Analyze the chronological service history to determine whether the service line was ever preceded by lead pipe or identify gaps, inconsistencies, or missing historical information and flag properties requiring further investigation or field verification.
• Report discrepancies, damaged infrastructure, or inaccessible locations to supervision.
• Maintain daily productivity and accuracy standards.
• Perform other duties as assigned by management.

• High school graduate or equivalent is required.
• Experience in water utility operations, engineering, environmental compliance, construction, plumbing, or related field is required.
• Experience with GIS mapping, meter reading, or field inspections is preferred.
• Experience operating a computer and peripheral equipment is required.

• Must have a valid driver’s license.

• Computer and data entry skills are required.
• General awareness of safety practices, including Lockout/Tagout (LOTO).
• Strong attention to detail and the ability to identify data inconsistencies or errors.
• Ability to organize and manage data in a structured, accurate manner.
• Basic analytical skills to compare and reconcile information across systems.
• Effective communication skills for documentation and team coordination.
• Ability to work independently in outdoor environments and confined spaces.
• Ability to work effectively with employees, vendors, customers, and contractors.
• Organize, track, and maintain large amounts of information in a structured manner.
• Follow instructions, procedures, and established standards.
• Assist with field walkdowns, including observing and documenting equipment in an industrial setting.
• Manage multiple tasks and adapt to changing priorities.
• Maintain accuracy in detail‑oriented work.
• Effectively utilize a range of digital tools and platforms, including Microsoft Office Suite, enterprise software, artificial intelligence‑enhanced applications, and self‑service systems.
• Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud‑based…