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Field Service Engineer - Metro Detroit Region

Job in Lansing, Ingham County, Michigan, 48915, USA
Listing for: ITW
Full Time position
Listed on 2026-02-17
Job specializations:
  • Engineering
    Field/Service Technician, Systems Engineer, Electronics Technician, Electronics Engineer
Job Description & How to Apply Below
*
* Job Description:

*
* ** Hands-On Field Service Role*
* MTS Systems Corporation designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments. This position is based in  
** Metro-Detroit
** and primarily supports customers across Michigan, with occasional regional travel.

** What This Role Looks Like*
* This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS-specific technology is provided, and strong hands-on technical aptitude is essential.

** Travel:
** This role involves regular travel to customer sites, primarily within Michigan, with occasional travel across the Midwest. Travel is typically  
** approximately 30-40%** , with heavier travel during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments.

** Key Responsibilities*
* + Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems

+ Diagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips

+ Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods

+ Perform calibrations independently for assigned customer systems

+ Manage service documentation, assigned assets, and customer communication professionally

+ Work directly with customer engineering and lab teams in a service-oriented environment

+ Maintain technical training and compliance with MTS quality and safety standards

** Who This Role Is a Good Fit For*
* We are open to candidates at different stages of their careers. The common thread is hands-on technical aptitude, willingness to travel, and interest in growing into an independent field service role. Training and mentorship are provided.

** Pathway A:
Early-Career Technical Professionals*
* You may be a good fit if you have:

+ Hands-on technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2-4 years combined)

+ An associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar,  
** or
* * a 4-year Engineering Technology degree

+ Comfort working with tools, wiring, mechanical assemblies, and technical systems, with interest in growing into an independent field service role

_Field service experience is not required for early-career candidates. Structured onboarding, shadowing, and technical training are provided._

** Pathway B:
Experienced Technicians / Field Service Professionals*
* You may be a good fit if you bring:

+ 5-10+ years supporting electro-mechanical, hydraulic, or industrial equipment

+ Experience in field service, installation, system startup, or maintenance

+ Comfort owning customer relationships and troubleshooting complex systems with minimal supervision

** Core Expectations for All Candidates*
* + Comfort with a field-based role involving regular travel, especially during the first year, with increasing flexibility as independence grows

+ Willingness to learn and follow structured training and mentorship during onboarding

+ Strong communication skills and professional interaction with customers

+ Valid driver's license and ability to meet company vehicle requirements

** Experience That Is Helpful (Not Required on Day One)*
* + Exposure to hydraulics, instrumentation, sensors, controls, or automation

+ Calibration, diagnostics, or test-equipment experience

+ Hands-on mechanical and/or electrical troubleshooting

+ Familiarity with common electrical and mechanical diagnostic tools and test equipment

** What You'll Gain*
* + Direct responsibility for service and support of complex servo-hydraulic and electro-mechanical systems used in real customer test environments

+ A clear path to independent responsibility in a field-based service role, supported by structured onboarding and mentorship

+ Continued technical development through hands-on experience, formal training, and exposure to diverse applications

+ Long-term growth opportunities within a global engineering organization

+  
** A best-in-class benefits package:*
* ** Physical Demands (MTS Global):*
* ** _The physical demands described here are representative of those that must be met by an employee to successfully perform the_*
* ** _essential functions of this job.…
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