Field Service Engineer - Metro Detroit Region
Job in
Lansing, Ingham County, Michigan, 48915, USA
Listed on 2026-02-17
Listing for:
ITW
Full Time
position Listed on 2026-02-17
Job specializations:
-
Engineering
Field/Service Technician, Systems Engineer, Electronics Technician, Electronics Engineer
Job Description & How to Apply Below
* Job Description:
*
* ** Hands-On Field Service Role*
* MTS Systems Corporation designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments. This position is based in
** Metro-Detroit
** and primarily supports customers across Michigan, with occasional regional travel.
** What This Role Looks Like*
* This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS-specific technology is provided, and strong hands-on technical aptitude is essential.
** Travel:
** This role involves regular travel to customer sites, primarily within Michigan, with occasional travel across the Midwest. Travel is typically
** approximately 30-40%** , with heavier travel during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments.
** Key Responsibilities*
* + Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems
+ Diagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips
+ Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods
+ Perform calibrations independently for assigned customer systems
+ Manage service documentation, assigned assets, and customer communication professionally
+ Work directly with customer engineering and lab teams in a service-oriented environment
+ Maintain technical training and compliance with MTS quality and safety standards
** Who This Role Is a Good Fit For*
* We are open to candidates at different stages of their careers. The common thread is hands-on technical aptitude, willingness to travel, and interest in growing into an independent field service role. Training and mentorship are provided.
** Pathway A:
Early-Career Technical Professionals*
* You may be a good fit if you have:
+ Hands-on technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2-4 years combined)
+ An associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar,
** or
* * a 4-year Engineering Technology degree
+ Comfort working with tools, wiring, mechanical assemblies, and technical systems, with interest in growing into an independent field service role
_Field service experience is not required for early-career candidates. Structured onboarding, shadowing, and technical training are provided._
** Pathway B:
Experienced Technicians / Field Service Professionals*
* You may be a good fit if you bring:
+ 5-10+ years supporting electro-mechanical, hydraulic, or industrial equipment
+ Experience in field service, installation, system startup, or maintenance
+ Comfort owning customer relationships and troubleshooting complex systems with minimal supervision
** Core Expectations for All Candidates*
* + Comfort with a field-based role involving regular travel, especially during the first year, with increasing flexibility as independence grows
+ Willingness to learn and follow structured training and mentorship during onboarding
+ Strong communication skills and professional interaction with customers
+ Valid driver's license and ability to meet company vehicle requirements
** Experience That Is Helpful (Not Required on Day One)*
* + Exposure to hydraulics, instrumentation, sensors, controls, or automation
+ Calibration, diagnostics, or test-equipment experience
+ Hands-on mechanical and/or electrical troubleshooting
+ Familiarity with common electrical and mechanical diagnostic tools and test equipment
** What You'll Gain*
* + Direct responsibility for service and support of complex servo-hydraulic and electro-mechanical systems used in real customer test environments
+ A clear path to independent responsibility in a field-based service role, supported by structured onboarding and mentorship
+ Continued technical development through hands-on experience, formal training, and exposure to diverse applications
+ Long-term growth opportunities within a global engineering organization
+
** A best-in-class benefits package:*
* ** Physical Demands (MTS Global):*
* ** _The physical demands described here are representative of those that must be met by an employee to successfully perform the_*
* ** _essential functions of this job.…
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