Operations Support Engineer

Description Overview

The Operations Support Engineer provides technical leadership and engineering support to manufacturing and packaging operations across one or more plants and/or operational zones, including the Allegan and Holland, Michigan facilities, as applicable. This role partners closely with Safety, Operations, Zone Engineers, Quality, Asset Reliability, Technical Operations, and Supply Chain teams to ensure safe, compliant, and efficient operational performance. The Operations Support Engineer identifies and drives continuous improvement opportunities, leads cross‑functional initiatives, and delivers sustainable solutions that enhance safety, quality, throughput, and cost performance.

The role balances day‑to‑day operational support with long‑term strategic process improvement, technical standardization, and capital project execution, while providing supplemental and specialized engineering support to Zone Production Engineers as required.

• Operations Support
  • Provides operational engineering support across assigned plants and/or operational zones, with responsibility for supporting zone‑level and plant‑level performance.
  • Partners with Zone Engineers and Operations leadership to review and analyze key performance indicators, identifying systemic performance gaps, performance trends, and cross‑zone improvement opportunities.
  • Supports Zone Engineers as needed with improvement efforts and select day‑to‑day troubleshooting or tactical issue resolution at the plant level.
  • Monitors, trends, and evaluates key performance indicators (KPIs), including line efficiency, downtime losses, and yield, using data analytics, Pareto analysis, and work‑center‑based performance systems.
  • Ensures implemented solutions deliver measurable performance improvements, sustained return on investment (ROI), and, where applicable, are standardized and scalable across plants and zones.
• Perrigo Work System Focus (Zero Loss Mentality + Operational Excellence Focus)
  • Coordinates and leads continuous improvement projects aimed at waste reduction and efficiency improvements by streamlining processes and improving capability.
  • Stays current with advancing technologies and techniques to cultivate a continuous pipeline of value creation improvement projects.
  • Aligns with cross‑functional business partners on prioritizing projects.
  • Works independently and in a team setting to develop and implement solutions.
  • Utilizes Six Sigma (DMAIC), Kepner Tregoe, and other problem‑solving approaches.
• Subject Matter Expert (SME)
  • Acts as a technical expert with broad knowledge and deep expertise of the latest manufacturing and packaging equipment and associated technology.
  • Provides training to Zone Engineers & Operations and various support groups as an SME.
  • Demonstrates understanding of core engineering principles and solves complex technical problems in novel ways using Six Sigma & Kepner Tregoe processes.
  • Supports operations to meet applicable laws such as compliance, OSHA, environmental, safety, cGMP, and corporate/site quality requirements.
• Capital Projects
  • Leads, supports, and manages capital projects across assigned plants or zones, from ideation through execution and start‑up.
  • Develops project scopes, cost estimates, economic justifications, and capital appropriation requests to support management approval.
  • Provides engineering support for equipment installations, line modifications, and process improvements.
  • Participates in URS development, FAT, IQ/OQ/PQ, and successful vertical start‑up.
  • Acts as a project manager or technical lead, coordinating activities across engineering, operations, quality, vendors, contractors, and other stakeholders.
  • Supports asset lifecycle management, including reliability improvements, obsolescence planning, and standardization across sites.

• Bachelor’s degree in Engineering;
  Mechanical, Electrical, Industrial, Chemical, Manufacturing or Engineering Management preferred.
• Established understanding of engineering theoretical fundamentals of equipment operation and demonstrates the use of standard principles, theories, concepts, and techniques.
• Demonstrated ability to identify and manage…