Retail Supervisor

Job Overview

Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They audit, train, and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.

Pay rate: $43,888.00 per year.

• Recruit, supervise, and motivate employees; develop them to deliver on client expectations.
• Train Event Specialists on company processes, policies, procedures, and position responsibilities.
• Ensure quality execution by conducting audits and work‑withs of Event Specialists and develop event execution skills while ensuring food safety practices are maintained.
• Communicate with store management about upcoming events and the execution of past events.
• Serve as the point of contact for all events being conducted in the store; assist Event Specialists with event kits, materials, and tools as needed.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure the highest level of on‑date execution is met.
• Reschedule events as needed in a timely manner to maximize on‑date, on‑weekend, and total execution results.
• Share competitive knowledge and best practices with the team.
• Communicate effectively, develop and maintain strong working relationships with field support, recruiting, and client services.
• Maintain a clean, neat, and orderly demo kitchen to ensure appliances are in working order and in good repair; inspect company equipment regularly to ensure proper maintenance.

• Education/Experience
  :
  Associate Degree and/or Technical Diploma or one to two years of related experience; or equivalent combination of education and experience.
• Computer Skills
  :
  Ability to use and navigate a company‑provided computer and mobile device applications and internal systems; proficient in MS Office Suite.
• Certificates, Licenses, Registrations
  :
  Valid driver’s license required;
  National Registry of Food and Safety certification required within 30 days of employment if not already certified; local food handler permit if required.
• Supervisory Responsibilities
  :
  Direct supervisory responsibilities over approximately 10–50 employees.
• Work Environment
  :
  Retail store environment; local travel may be required.
• Physical Demands
  :
  Requires standing, walking, using hands and fingers to handle or feel, reaching with hands and arms (including overhead), talking and hearing, visual ability to read instructions, stooping, kneeling, crouching, climbing (including a 6‑foot ladder), balancing, lifting and carrying up to 25 pounds (occasional lifts up to 50 pounds), pushing and pulling a wheeled demonstration cart fully laden with appliances, supplies, and product;
  
  preparing foods and beverages with required appliances; contact with cleaning supplies.
• Language Skills
  :
  English is the primary language skill; bilingual skills may be required based on business necessity.

Workers’ Compensation Claims
:
Report any employment-related injury to yourself or your team as soon as possible following an incident resulting in an injury.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact  and include "Applicant Accommodation" in the subject line.