Food Cashier

SUMMARY:

Responsible for excellent guest service by taking guest orders and entering through the Point of Sale (POS) system. Delivering food orders to dining room guests and keeping all products stocked.

Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

• None

• Michigan TAM certification or must obtain within 60 days of employment
• Must obtain Serv Safe Certification within 90-days and maintain throughout employment
• Experience working with a Tribally run casino and/or resort preferred

• At least 18 years of age

• Basic organizational, written, and verbal communication skills
• Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
• Basic money-handling skills with the ability to count money and give change swiftly and accurately
• Basic problem-solving skills
• Accurate and detail-oriented
• Maintain high confidentiality
• Ability to work independently with minimal supervision
• Ability to work cooperatively with all departments
• Ability to manage extensive amounts of paperwork
• Ability to operate most office equipment (computer, fax, copier, etc.)

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test excluding marijuana, passing Resorts background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.

Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence or integrity issues.

• Accountable
  - Accept responsibility and account for actions
• Collaborate
  - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
• Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
• Guest Orientation
  - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
• Confidential
  - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information
• Detail Oriented – Ability to pay attention to the minute details of a given project or task
• Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
• Emotional Intelligence
  - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values
• Empathetic – Appreciates and sensitive to the feelings of others
• Ethical
  - Demonstrates conduct conforming to the highest-level set of values and accepted standards
• Organized – Possesses the trait of being organized and follows a systematic method of performing a task
• Policies & Procedures
  - Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems
• Professional Attitude – Value, motivate and appreciate each individual you interact with in your office, your department(s), the Casino, the community and all of our guests
• Reliable – Is dependable and trustworthy
• Respectful and Honest / Acts with Integrity
  - Is truthful and credible in the workplace with team…