Client Service Associate

Client Service Associate page is loaded## Client Service Associate locations:
Fremont, Michigan - United Statestime type:
Full time posted on:
Posted Todayjob requisition :
R-0011141
** Job Description Summary
** Karsten Financial Group employs thoughtful service and tailored strategies, with our clients’ needs at the center. As we evolve, we are seeking a Client Service Associate who shares our vision and values. The ideal candidate has experience in the financial industry, thrives in a team environment, has a strong work ethic, and is detail oriented.

** Job Description
**** Essential Duties and Responsibilities
*** Service daily client inquiries over the phone, online, and in-person, including scheduling meetings, managing calendars, and greeting clients
* Work both independently and within a team environment to provide administrative support to the financial advisors and branch office
* Open new client accounts, process money movement, and research information as needed
* Ensure client paperwork and documentation is accurate prior to submission and processing Follow up to ensure accurate completion
* Prepare various business summary reports and client-specific reporting as needed for review by the financial advisor
* Create and maintain records and files utilizing Client Relationship Management (CRM) software
* Assist with compliance documentation and recordkeeping
* Assist with marketing and client events
* Actively engage in available training/cross-training and educational and/or professional development opportunities to remain current on industry policies and procedures
* Performs other duties and responsibilities as assigned
** Knowledge, Skills, and Abilities
****** Knowledge of
***** Company’s working structure, policies, mission, and strategies
* General office practices, procedures, and methods
* Basic investment concepts, practices and procedures used in the securities industry
* Financial markets, products and industry regulations
** Skill in
*** Client Relationship Management (CRM) software
* Microsoft Office
* Effective communication (in-person, virtual, phone and mail)
** Ability to
*** Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases
* Analyze and research account information
* Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment
* Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns
* Provide a high level of customer service in a calm and professional manner
* Use mathematics sufficient to process account and transaction information
* Use appropriate interpersonal styles and communicate effectively
* Work both independently and as part of a team
* Provide a high level of customer service
** Experience and Licenses
*** One (1) or more years securities industry or related work experience preferred
* SIE, series 7 & 66 preferred
* Karsten Financial Group and its employees are independent contractors with respect to Raymond James, not employees of Raymond James. The term “Raymond James” includes, but is not limited to, Raymond James Financial Services, Inc. (“RJFS”) and Raymond James Financial Services Advisors. Inc. (“RJFSA”) as affiliates.
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* PLEASE NOTE:

The benefits link and benefits description below do not apply to this job posting because the hiring entity is a RJFS independent branch and all RJFS associates at this branch are independent contractors with respect to Raymond James. If you are offered a position by this RJFS branch, employment and benefits will solely be offered by the branch and not by Raymond James.
*** Education
* * High School (HS) (Required)
** Work Experience
** General Experience - 13 months to 3 years
** Certifications
* *** Travel
* * Less than 25%
** Workstyle
* * Resident The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package…