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Mortgage Complaints Specialist

Job in Lansing, Ingham County, Michigan, 48900, USA
Listing for: Carrington
Full Time position
Listed on 2026-10-07
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 48000 - 55000 USD Yearly USD 48000.00 55000.00 YEAR
Job Description & How to Apply Below

Carrington Mortgage Holdings is seeking a Mortgage Customer Service Advocate to resolve escalated customer complaints across multiple channels. You will work with internal teams, attorneys, regulators, and external parties to remediate issues and reduce volume.

The role requires 3–5 years in a legal or customer complaint environment with mortgage servicing experience, strong analytical and communication skills, and proficiency in Microsoft 365. A Bachelor's degree is preferred.

This role, Mortgage Complaints Specialist at Carrington, could be your next move.

The Mortgage Complaints Specialist role at Carrington is now open for applications in Lansing, MI, United States.

Join us at Carrington as our next Mortgage Complaints Specialist in Lansing, MI, United States.

We are currently recruiting a Mortgage Complaints Specialist for our team in Lansing, MI, United States.

This is an excellent role to take on the Mortgage Complaints Specialist role at Carrington.

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