Permit Technician; Detroit or Lansing area

Permit Technician (Metro Detroit and Lansing Area)

MCKENNA

McKenna's dedicated planning, design and building professionals are in the business of making hometowns home. For over forty years, we have partnered with municipal leaders to develop and maintain communities for real life. McKenna's services include building department staffing, plan review, code inspection and code enforcement as well as master planning, economic development, zoning and urban design.

This Permit Technician will float within different municipal building departments, as needed, in the Detroit area and perform critical tasks as front-line personnel related to customer service and construction development. Duties include reviewing, accepting, distributing, processing, documenting, and maintaining departmental information, reports, plans, specifications, applications, and permits and related inspections according to established guidelines. The Permit Technician will provide ongoing administrative, organizational, and technical support to the Building Department Inspection Division staff and other departments associated with permit issuance.

Permit Technicians are evaluated on specific performance standards; some are listed below:

• Capability to multi-task, set priorities, and work under pressure
• Knowledge of local building codes, ordinances, planning review process
• Reliable and regular attendance
• Interpretation of codes in the field and ability to provide code compliant solutions
• Must possess the ability to positively interact with staff members, the public, contractors, governmental entities, and other clientele

• The ideal candidate will have a minimum of two (2) years of customer service and administrative experience involving public contact, preferably in a municipal setting; or one (1) year of experience as a Permit Technician with a private or public agency.
• Excellent customer service skills, administrative, multi-tasking, and organizational skills are a must to handle face-to-face inquiries from the public, direct calls, issue permits, answer a multi-line telephone, and maintaining files and records.
• Proficiency in utilizing Microsoft Office Suite is required.
• Experience utilizing BS&A software is a plus or capability and willingness to be trained in the software.
• Ability to float between different Metro Detroit Municipalities or work onsite in a Lansing area municipality office.

McKenna offers the following benefits:
Health, dental and vision insurance, life insurance, short and long-term disability, 401(k), PTO, flexible spending accounts, health savings accounts, employee assistance plan, employee recognition and referral programs.

We offer competitive compensation based on experience. To apply please send your resume to

McKenna is an Equal Opportunity Employer and strives to create a dignified work environment where all team members can thrive. Candidates with non-traditional backgrounds and transferable experience are encouraged to apply.