Departmental Specialist 14 (Training and Certification Specialist

Job Description

This position is responsible for assisting with the day to day operations of the Customer Experience Division's Training section within the Office of Continuous Improvement. The individual is involved in advancing the Lean Process Improvement (LPI) methodology throughout the State of Michigan (SOM) through training, monitoring, and certification practices. This lead role is responsible for the LPI certification program, coordination of the LPI mentoring program, training research, facilitation, reporting, instructional design and training delivery of the methodology, documentation and validation of results.

This individual is also responsible for the human-centered design (HCD) certification program, to include but not limited to administration of the program such as participation intake, participant oversight, mentoring coordination, and researcher certification.

• Position Description
• The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

The office location is Lansing, MI. The State of Michigan is not able to offer employment to out of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week.

The State of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, excellent vacation, and sick time policies, and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the State of Michigan employee family if you are interested.

Possession of a bachelor's degree in any major.

Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

To be considered for this position you must:

• Attach a detailed resume and cover letter.
• If applicable, attach a copy of your official college transcripts and/or foreign degree evaluation with your application.  for the State of Michigan (SOM) definition of an Official College Transcript. Applicants who possess foreign degrees must have their academic credentials evaluated or converted into U.S. educational equivalents. Civil Service accepts evaluations from organizations listed on the National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc.

Equivalent combinations of nonprofessional experience, identified by the appointing authority and approved by Civil Service that are represented by subclass codes, will be accepted for classified, professional experience equivalent to the P11-level and above. The nonprofessional experience must be related to departmental programs and services that provide the required knowledge, skills, and abilities.

Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience.

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State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from  and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

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